Refund and Return Policy

At Ricos Sports, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied, we offer a straightforward refund and return process.

Returns

  • Eligibility: Items must be returned within 30 days of receipt. They should be unused, in their original condition, with all tags and packaging intact.
  • Non-Returnable Items: Customized or personalized products are non-returnable unless defective.
  • Process:
    1. Contact our customer support team at [email/contact information] to initiate a return.
    2. Include your order number and reason for return.
    3. Ship the item back to the provided return address.

Refunds

  • Processing Time: Refunds will be processed within 7–10 business days after we receive and inspect the returned item.
  • Method: Refunds will be issued to the original payment method used during purchase.
  • Deductions: Shipping fees are non-refundable unless the return is due to a defect or error on our part.

Exchanges

  • You can exchange your item for a different size, color, or style within 30 days. Follow the return process, and let us know the details of the replacement item.

Damaged or Defective Items

  • If you receive a damaged or defective product, please contact us immediately at [email/contact information] with photos of the issue. We will provide a replacement or a full refund at no additional cost.

Contact Us

For any questions about our refund and return policy, please reach out to our support team at Info@ricossports.com. We’re here to help!